These Billing Terms apply to all orders placed via www.dobaln.co.uk and any related online sales channels operated by Universe Yachting Ltd trading as Dobaln (“we”, “us”, “our”). By placing an order, you agree to these Billing Terms in addition to our Terms & Conditions and Privacy Policy.
Legal entity: Universe Yachting Ltd, trading as Dobaln
Registered office (UK): 124 City road, London EC1V 2NX
Operating address (UK): 208 North Street, Luton, LU2 7QN, United Kingdom
Company number: 10898609
VAT number: GB302020095
Email: sales@dobaln.co.uk
All prices displayed on our website are shown in GBP (£) unless stated otherwise. Prices may change at any time, but changes will not affect orders that have already been accepted.
Unless clearly indicated, prices are shown:
Shipping charges, duties, and any additional fees (where applicable) are shown separately at checkout before you confirm your order. Standard shipping cost is £4.90
We currently accept one or more of the following payment methods (as shown at checkout):
We reserve the right to add, remove, or temporarily suspend payment methods at any time.
For standard online orders, payment is due in full at the time of ordering. Your order will not be processed or dispatched until payment has been successfully authorised and received.
Where we have agreed credit terms in writing (for example, for trade or B2B customers), the payment due date will be stated on the invoice (e.g. 7, 14, or 30 days from invoice date). Any such terms are granted at our sole discretion and may be withdrawn or amended at any time.
Once your order has been accepted, we will issue an electronic invoice or order confirmation to the email address provided at checkout. For trade customers, invoices may also be provided via agreed channels (e.g. email, portal, or EDI).
It is your responsibility to ensure that your billing details (company name, address, VAT number, purchase order references, etc.) are accurate and up to date at the time of ordering.
Where credit terms have been agreed and payment is not received by the due date, we may, at our discretion:
For orders delivered within the UK, VAT will be applied where required by law. For orders delivered outside the UK, additional local taxes, duties, or import charges may be payable by you directly to customs or local authorities. These charges are not included in our prices and are your responsibility.
You agree to provide current, complete, and accurate billing information for all purchases made on our website. If any information changes (such as billing address, VAT number, or contact details), you agree to update it promptly before placing new orders.
We reserve the right to refuse or cancel any order where billing information cannot be verified or where we suspect unauthorised or fraudulent activity.
Online payments are processed via secure third-party payment processors using industry-standard encryption. We do not store full card details on our own servers. However, we may store limited tokenised information (provided by the payment processor) to facilitate refunds or recurring billing where you have agreed to this.
While we take reasonable steps to protect your information, you are responsible for maintaining the security of your own devices and access credentials.
Any refunds, credits, or billing adjustments will be processed in accordance with our Returns & Refunds Policy and applicable consumer law. Where a refund is approved, it will normally be issued using the same payment method used for the original transaction, unless otherwise agreed.
Processing times for refunds may vary depending on your bank or payment provider.
If you believe there is an error or unauthorised transaction on your account, you should contact us immediately at sales@dobaln.co.uk so we can investigate.
Initiating a chargeback without first contacting us may delay resolution. Where a chargeback is raised and we can demonstrate that the transaction was valid and authorised, we reserve the right to recover any fees or costs incurred as a result.
We may update these Billing Terms from time to time. Any changes will be posted on this page with an updated “Last updated” date. The version in force at the time you place your order will apply to that order.
These Billing Terms, and any dispute or claim arising out of or in connection with them, are governed by and construed in accordance with the laws of England and Wales. You agree that the courts of England and Wales will have exclusive jurisdiction, subject to any mandatory consumer protections that apply in your country of residence.
If you have any questions about these Billing Terms or a specific invoice, please contact:
Dobaln (Universe Yachting Limited t/a Dobaln)
Email: sales@dobaln.co.uk
Operating address: 208 North Street, Luton, LU2 7QN, United Kingdom
This page is provided for general information only and does not constitute legal advice. You may wish to obtain independent legal advice to ensure these terms are appropriate for your specific business and jurisdiction.